La LCO fue actualizada por última vez el 16/may./2026
Chapter Contents
Errors
Login
| Error | Cause | Solution |
| You must specify your email address in order to continue. | You have not written your email address. | You must enter your email address in the field mentioned. |
| You must enter your password to continue. | You have not entered your password. | You must enter your password in the field mentioned. |
| You must specify your RFC in order to continue. | He has not written his RFC. | You must write your issuer RFC in the mentioned field. |
| Authentication error. | The credentials are incorrect. | You must verify that your authentication details are spelled correctly. |
| Incorrect authentication data. | Your username or password is incorrect. | Verify that your information is correct. |
Generates Global Invoice
| Error | Cause | Solution |
| Invalid data. | He did not add the dates for the period. | You must fill in the start and end date fields to search for and generate the sales invoice. |
| There are no tickets to invoice. | There are no tickets to generate the global invoice. | In the selected sales period there are no tickets to generate the global invoice. |
| An error occurred while stamping the CFDI. The invoice date is outside the permitted stamping range. More than 72 hours have passed since the invoice was generated. Issue date: 2012-12-01T00:00:00 Stamping attempt date: 2012-12-24T09:37:59 | The time in which you want to generate the invoice is not valid for the generation of the CFDI. | It must not exceed more than days from the date of issue of the receipt. |
Release ticket
| Error | Cause | Solution |
| Invalid data. | Some field in the interface is not filled or the data entered is incorrect. | You must complete the information with the requested data correctly. |
| This field is required. | No ha ingresado la referencia de su ticket. | You must complete the reference field. |
| The reference entered is not valid. | The reference does not have a valid format. | You must enter a valid reference. |
| This item has not been invoiced. | This reference has not yet been invoiced in order to be released. | Verify that it is a previously invoiced reference. |
| The ticket data was altered. | The data was edited on the screen | Add your reference again and click search to fill in the data correctly. |
Emisor
| Error | Cause | Solution |
| Invalid data | Some field in the interface is not filled or the data entered is incorrect. | You must complete the information with the requested data correctly. |
| This field is required | The sender field must contain the sender's name. | Write the sender's name correctly. |
Add Users
| Error | Cause | Solution |
| Invalid data | Some field in the interface is not filled or the data entered is incorrect. | You must complete the information with the requested data correctly. |
| This field is required | The email field must be filled in. | Write the sender's email address correctly. |
| This email address has already been registered. | The issuer trying to register had already been previously registered. | Verify that the issuer you wish to register is not already registered. |
| The email address is not in a valid format. | The sender's email address is invalid. | You must enter a valid email address. |