Reset Password
You can change your password in 5 easy steps. We recommend memorizing it and not storing it on your computer.
Step 1
To begin the process, click on the option "¿Ha olvidado su contraseña? /Forgot your password?"
Step 2
When you click on this option, the system will ask for your email address (user account). Then you must click on the button "Enviar solicitud/ Submit request"; this way you will receive an email with a link to continue the process.
Note: You must enter the email address registered by Solución Factible® to log in to your implementation; otherwise, you will receive an error message. 
Step 3
Go to your email account (username), where you will receive an email from the account service@solucionfactible.com with the link to reset your password.
Step 4
Clicking on the link will open a new window where you can enter your new password. When you finish this process, click the button "Restablecer/Reset".
Note: you must enter a new password that includes special characters (#$%;.:-_,), numbers, and upper and lowercase letters. Your password must be at least 8 characters long.
Step 5
If the reset was successful, the system will confirm the change as shown in the image below. Otherwise, try adding a new password again as indicated in "Step 4."
Note: now just click on the "Iniciar sesión/Login"button where you can enter your account and password (which you already reset) to access the system.
f you have any questions, please contact our Solución Factible® Support department at soporte@solucionfactible.com
