Index | Index of lessons | Lesson ID-110.2 -Cancel an e-document that requires authorization from the recipient
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Lesson ID-110.2
Updated to:
04/02/2026
Lesson objective
That the user knows the process of cancelling an e-document that will require the authorization of the recipient, via portal.
Cancel an e-document that requires authorization from the recipient
Log in to the system as instructed in lesson ID-101.1
Once inside the system, go to the "Invoicing" module.
Click on the e-document you wish to cancel.
Please verify that the e-document does not have any related documents, such as credit notes or related payments. Otherwise, you will not be able to complete the cancellation and will receive a message similar to these informing you of the problem:
Go to the "Actions" menu on the left and click on the "cancelar" action.
A menu will appear where you can specify a cancellation reason if you wish. Click the "Sí" button to cancel the e-document.
A message will appear informing you that the invoice requires authorization. Click the accept button.
The page will update and you will see that the e-document Status is now: EN PROCESO DE CANCELACIÓN.
If you then try to cancel the e-document again, this message will be displayed.
